Terms of Service

Welcome to Snowy Haven Resort, a serene retreat designed specifically for seniors seeking tranquility and rejuvenation. By accessing our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

1. Acceptance of Terms : By utilizing our website and services, you acknowledge that you have read, understood, and agree to these terms. If you do not agree with any part of these terms, you must not use our services.

2. Service Overview : Snowy Haven Resort offers a range of services including accommodation, wellness programs, recreational activities, and dining options tailored for seniors. Our goal is to provide a comfortable and supportive environment conducive to relaxation and social engagement.

3. Booking and Reservations : Reservations can be made through our website or by contacting us directly via email at [email protected] or by phone at +1 (613) 759-4677 . All bookings require a deposit to secure your stay. Please review our cancellation policy for more details.

4. Payment Terms : Payment for services must be completed at the time of booking, unless otherwise agreed upon. We accept various payment methods to ensure a seamless experience for our guests. Please ensure that all payment information is accurate to avoid any inconvenience.

5. Guest Responsibilities : We expect all guests to treat our facilities and staff with respect. Any damages or disturbances caused by a guest will be subject to additional charges. We reserve the right to refuse service to anyone who does not adhere to our guidelines.

6. Health and Safety : The health and safety of our guests is our top priority. We encourage all guests to disclose any medical conditions that may affect their stay. Our staff is trained to assist with any specific needs, ensuring a safe and pleasant environment.

7. Privacy Policy : Your privacy is important to us. We are committed to protecting any personal information you provide. Our privacy policy outlines how we collect, use, and safeguard your data. By using our services, you consent to the practices described in our privacy policy.

8. Limitations of Liability : Snowy Haven Resort will not be liable for any indirect, incidental, or consequential damages that may arise from your use of our services. While we strive to provide a safe and enjoyable experience, certain risks may be inherent in participation, and you assume all such risks.

9. Changes to Terms : We reserve the right to update or modify these terms at any time. It is your responsibility to review these terms periodically for any changes. Continued use of our services after any modifications will constitute your acceptance of the new terms.

10. Contact Information : For any questions regarding these terms or our services, please feel free to reach out to us at [email protected] or call us at +1 (613) 759-4677 . We are located at 1242 Wellington St. W, Ottawa, ON K1Y 3A4, Canada, and look forward to welcoming you to Snowy Haven Resort.